The WSU Center for Entrepreneurship & Office of Innovation & New Ventures invites you to our upcoming “Life of an Entrepreneur Speaker Series” with Salina Ferrow, an accomplished leader in operations and customer service excellence.
Salina Ferrow, a Certified LSS Green Belt professional, offers over 20 years of expertise in optimizing operations and driving revenue growth. She excels in formulating strategies, implementing KPIs for revenue growth, and resolving complex issues. Her leadership played a crucial role in national strategies and operational success, including managing 16 customer care centers and startup expansions. Salina’s effective leadership fosters top-performing teams and is known for her ability to identify inefficiencies and her strategic leadership in high-pressure environments.